Inspections and Estimates/Quotes are generally free, some conditions may apply for out-of-area repairs.
We make every effort to ensure the technician arrives within the time frame. In the event that the technician is delayed on a previous job, we will notify you as soon as possible.
A confirmation email will be sent at the time of booking your repair appointment.
An invoice will be issued when the repairs are completed and emailed or SMS’d to you. If you don’t have an email address your invoice will be posted to your address. Our terms are payment on completion of repairs by the invoice due date.
For a start, we carry out both wooden and aluminium sliding window repairs. Obviously, the techniques vary for different types and makes of windows. The most common sliding window is made of aluminium because nearly all new homes built after 1970 used aluminium windows.
Ideally, you should aim to clean the windows/doors including the hardware every 4 weeks.
Due to the nature of our work, we sometimes find additional problems when we start the repairs as we can’t always see all the hardware components until the dismantling stage. For this reason, we provide Estimates so that variations to the scope of works can be factored in, should this happen to occur. We do provide Quotes in instances where a cost variation is not expected to occur.
We can arrange glass replacement as a standalone service or as part of a hardware repair should this be required.
We can replace timber or aluminum windows & doors. Including sliding, stacker, bi-fold windows & doors; double-hung, awning & casement windows as well as fly screens and security screen doors. We have partnered with a number of industry professionals and suppliers to offer an end-end installation/replacement service. We also offer timber sash replacements where only the sash is damaged, but the frame is in good condition. This can significantly reduce the costs of replacing the whole window unit.
“Sash” means the moveable part of the window that holds the glass and the framework around the glass to keep it in place. Window sashes are fitted into the window frame. There may be multiple sashes in a window.
Because of our long experience in sliding window repairs, our technicians can work quickly and efficiently to have all your repairs done in the space of a day or even less.
Servicing the windows & doors in your home is important to preserve the window/door hardware and will save you money in the long term.